EL: How many moves have you done?
AW: We have done five in total, comprising two international moves to Tokyo and then back to Singapore again and three local moves switching apartments.
EL: Who did you use for your last move?
AW: We got quotes from about five movers, including Santa De, Allied Pickfords and Interport. We liked the care and attention to how we wanted to move that Interport showed – in particular Maryanne who coordinated everything for us. Interport asked us a lot of questions about the move and about us as personally – they conducted a thorough interview with us. In the end, we understood that they were doing their homework to make sure that there was a good match between our personalities and between the team that would come together and do the move. As a result, we had a great team from Interport that came and helped us, which made a big difference.
EL: How was their service?
AW: Interport was great before, during and even after the move following up to make sure that everything was OK. Their attention to detail even surpassed our expectations. In our international moves, their partner in Japan turned out to be great as well and that helped in our trust in using them again, knowing that they have great partners.
EL: What added services did they provide?
AW: They provided a lot of extras, particularly in paying special attention to the art pieces that we have as they knew how nervous we were about them. Their packing was well-made, organized and innovative and no matter what the object was they always found a way of getting it done – I'm an artist, so we have many fragile items that I get nervous about moving.
EL: Interport obviously impressed you; will you be using them again in the future?
AW: We would of course use them again given the trust we have in them moving our personal things. Trust and workmanship is what it comes down to at the end of the day… so we'll definitely look at using them for our future moves.
EL: What makes them a good mover in your eyes?
AW: The team at Interport are caring and sensitive people who understand the stress of moving. They take away a lot of worries with their professionalism and friendliness.
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